Delivery

What are your shipping methods? 

We use DHL Express Courier service.

How long does the delivery take?

Standard delivery time is 1-2 working days, Rural or regional area may take up to 3-5 working days unless any incidents occur with the courier service.

Do you send us a tracking number once dispatched?

Tracking numbers are provided upon request only due to high volume of dispatches.

Can I change delivery address after I confirmed the address?

Unfortunately, once the delivery address has been confirmed, it can’t be changed.

Do you accept ‘Authority To Leave’ request?

This can be organized with the courier service when you receive SMS update prior to the arrival.

Can I pick up the printing job from your office?

Unfortunately, PICK UP service is not available.